10/6 Jó
2025. április 22.
Eye candy vs comfort and service
Be aware! We arrived after a long drive, were promptly unloaded by staff personnel and directed to sign on to the PMC parking app for daily retrieval of our car by the valet. We had upgraded our reservation to include pkg, so did not question this. My hotel confirmation email/text did not show this "free parking". There was no voucher, etc. Help from the front desk could not find this either in the booking # when we questioned our charge. So we ended up paying an additional $180 for parking for 4 days. We also had to wait quite a while for the valet. BTW, an affordable parking garage is across the street. The daily buffet is very nice but more expensive than quoted on hotels.com. We also chose a room with a view which was the parking garage of another hotel. There is a microwave in the room but the cups are "non microwavable". The staff are nice but they did not replenish coffee regularly or pick up trash on 2 days. You will love the bedding if you like gigantic hard pillows. It is a lovely hotel in a great location but we will not be back.
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