Arrived early and told that we should be able to check-in at 1530, but if not, 1600 was guaranteed. Arrived back after 1600 but 'guaranteed' room still not ready. In what sense was it guaranteed? And when checking in, I do prefer to be greeted and welcomed, not ignored whilst endless computer inputting goes on. However, once that was sorted out all else was okay, baggage stored for us without fuss and toom was reasonable and clean. Good location, short ride to Hollywood Boulevard and Melrose and about $40 Uber to LAX. Not much in food nearby, Aroma is very close and ok, but would recommend LaLas Argentinian steakhouse on Melrose.