10/6
No doubt this hotel has an amazing location: right on the sea, great for those who like swimming in a crystal clear warm sea with colourful fish and some coral. Loved the swimming and the pool area also very pleasant. But chaos and some arguments over sun-beds during the busy w-end I was there. They need more sun parasols too. Fantastic staff and a big 'gracias' to Maria, who cooks the delicious omlettes at breakfast, with such care and a big smile every morning! Pool area staff also great, and all other staff too. For me, the big disappointment was the bedroom, which is at the back of the 'suite', looking onto a wall. It's cramped and dark and very noisy as can hear traffic and other guests passing by. It is an exaggeration to call the standard rooms a 'suite'. Yes, they have a sea view, but the bathroom is also really cramped and very tight to get into the shower. Then lots of space wasted on a breakfast bar, but no facilities, not even a kettle. Just a small coffee maker with only a few coffee pods. No milk, and a poor mini-bar. No opportunity to make tea or other drinks. Mattress was like rubber. It's a pity as the location and rest of the hotel is great (also like the spa). I thought the room would be better given I like Iberostar very much. I would not return here, as i did not sleep very well, given noise and discomfort. Their sister hotel on the other side of Palma, Iberostar Playa del Palma is much more comfortable. I will go back to there in future.
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