When we first arrived after a long drive stuck in traffic, my partner needed to go to the restroom and she was denied because we hadn’t yet checked in. Also, I called guest services from my room and got vmail saying they were unavailable, you can’t leave a message, and hung up. Glad it wasn’t an emergency. Parking in the garage at night felt a bit sketchy. That was more my fault as I parked in the wrong area. Further, There is no restaurant in the facility either. However, the room was large and clean and all other staff we met were nice. The breakfast was good, basically the same as it was as an Embassy Suites. It was a good deal for the price.