Hilton Munich City

The hotel being completely refurbished downstairs was a small issue, and it's going to go on for a while yet. Staff excellently battling through, but had I known about the upgrade building work, I would've gone elsewhere. Otherwise, lovely.

Extensive renovations made the price high. They tried to charge 30 euros for early checking, 11 am. Basic internet at 30 euros per day is exhorbitant.

Great hotel with friendly staff. Large clean rooms with great showers. WiFi was poor at times

Very friendly check in. Concierge was on top of the game

The first night was miserable because the AC did not work. Front desk insisted that everything was OK with the AC. Because the rooms have sensors, cooling takes a while but by the time we realized that AC was not working the technicians had gone home. The character of the staff is determined by how they handle mistakes. In the morning we reported the problem again. Front desk acknowledged that AC was broken & moved us to another room with working AC. They apologized profusely & sent us a fruit basket. Hotel is conveniently located on top of a S-Bhan station with great connectivity. Close to the German Museum. Good eating places around. Did not dine at the restaurant. Hotel is in the midst of a renovation.