10/4 Megfelelő
2025. február 24.
Extremely dissatisfied
Disappointing. We were in the Tresor tower with 36 floors. They have 4 elevators but only 2 were working. This made for long waits for them and when an elevator did show up, it was packed to the gills. Once, after waiting 20 minutes on the 25th floor, we took the stairs down! One day a service person working on one of the broken elevators said it would be fixed “within the year”!
Also, we needed a contract printed. They asked how many pages. I said 10-15. They said their limit was 3. Really!?
In addition, when we first got there and were putting our clothes in the drawers, we found a dirty bath towel in the center drawer. Our thermostat locked up twice over a six day stay. One day we did not get any housekeeping services. We will never stay here again when we come to Miami. For what you pay to stay here there are many other much nicer hotels in Miami.
David
David, 6 éjszakás utazás
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