Radisson Hotel New York Midtown-Fifth Avenue

I have stayed in this hotel before, and they always seem to have issues with the AC or heating, which was the same this stay as a Radisson. The AC was blowing maximum, btu nether the wall system or the a/c etc could be changed and I had to call maintenance to fix it, which they did. So service was not my complaint - just the hotel itself. Also the most redeeming part of this hotel was its bar and restaurant on the 7th floor. Great setting, atmosphere and staff. It is closed except for breakfast, so takes away its best attribute.

Excellent service from staff. Room was dated, and small. Bed not comfortable.

This was bought by Radisson shortly before our stay, and in the process of transferring information between the two hotel names, reservations were lost. Luckily, ours was not. The poor family checking in before us can not say the same. This hotel was barely clean enough for us to not pack our bags immediately upon entering the room. The bathroom was DISGUSTING, clearly several decades old and never renovated, the toilet seat was peeling and the shower floor looked like it has never seen a mop. I would not stay at this hotel again.

Staff was very friendly. We had a problem we the toilet but someone came to fix it promtlt

small room and Ac does not work