The area of the property is gorgeous surroundings. Before I ever left for the airport my card was charged immediately which not a normal practice for any of the hotels I have stayed in before. They are doing construction on the property and if I had not spoken with them I would not have known that arriving after 5:00pm the property is locked and you must locate the number and call management.
This is a quiet little inn off the beaten track. Its in a neighborhood with hiking trails round the Twin Lakes. Boulder is a 10 minutes drive away. The young man at the Front Desk was very helpful polite and knew a lot about the local area.
Incorrect room information - surprise extra charge
After booking a hotel room for 3 people, one of which is a 11 year old, the king size bed room had no option for our kid. Why a filter for 3 people shows this as an option is basically a bait and switch. You show up and surprise, you get to pay an extra $50 a night for something that was not our fault. Whether this was hotels.comâs fault or the hotel itself, I cannot say but the net impact is a horrible customer experience.
This hotel is in a gorgeous residential area! Homes, families and nature surrounds versus heavily trafficked roads. Twin Lakes is just a short walk away and a great place for leisurely strolls and a large dog leash free area around one of the reservoirs for those with pets! Hotel itself was undergoing a face lift and was very comfortable.
This place was odd. I spent a lot of time trying to figure out what it used to be before it was converted to a hotel because it was obviously not always a hotel. There was no one to greet us when we checked in at about 4:45 in the afternoon. Instead there was an envelope with my name on it to let myself in. There was no sign of anyone at the front desk (or much of anywhere in the inn at all) until the next morning. It was kind of creepy. It was in a neighborhood pretty far from most things.
This place was convenient to Boulder.
We had our dog (Cam) and there were plenty of trails literally right outside the front door. The people were all friendly and accommodating. Great place to stay.
Property is very much under construction. Breakfast is very limited. Hot tub was run down. Ended up with a major rash/ bug bites after sleeping there two nights. Just not a nice facility.
Good location. Room was clean and bed comfortable.
Water damage on bathroom ceiling. Breakfast was lackluster. Terrible coffee. Strange smell in lobby area.
Itâs was dirty and smelly and the hot tub wasnât clean as well as the showers had dirt in them the beds had specs of something the room slept if cigarettes there were multiple homeless people checking in there was trash all over the building the hot tub had leaves and dirt inside of it everything was just disgusting