East Railway Station (East Square) Station - 22 min drive
East Railway Station - 23 min drive
Shuichengqiao Station - 21 min walk
Restaurants
德明饭店 - 1 min drive
德明饭店 - 1 min drive
江君港大酒店 - 5 min walk
小老虎高尔夫会员店 - 1 min walk
开心楼 - 3 min walk
About this property
Hotel Indigo Hangzhou Uptown, an IHG Hotel
Hotel Indigo Hangzhou Uptown, an IHG Hotel puts you just a 5-minute drive from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at ING, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a garden.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
136 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
ING - This restaurant serves breakfast, brunch, lunch, and dinner.
ING Bar - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 168 per person
Renovations and closures
The following facilities are closed on Monday, Tuesday, and Wednesday:
Indoor pool
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo Uptown
Indigo Hangzhou Uptown, An Ihg
Indigo Hangzhou Uptown an IHG Hotel
Hotel Indigo Hangzhou Uptown an IHG Hotel
Hotel Indigo Hangzhou Uptown, an IHG Hotel Hotel
Hotel Indigo Hangzhou Uptown, an IHG Hotel Hangzhou
Frequently asked questions
Does Hotel Indigo Hangzhou Uptown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Hangzhou Uptown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo Hangzhou Uptown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Indigo Hangzhou Uptown, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Indigo Hangzhou Uptown, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Indigo Hangzhou Uptown, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Indigo Hangzhou Uptown, an IHG Hotel and nearby?
Hotel Indigo Hangzhou Uptown, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hotel Indigo Hangzhou Uptown, an IHG Hotel?
Yes, there's an onsite restaurant, ING.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.0/10
Amenities
9.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 6, 2024
Wendy
Wendy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2024
Helpful and courteous staff. Close to the river walk. Very good value for the money.