10/4 Megfelelő
2025. május 8.
In need of TLC
My husband and I stayed one night at the Beverly Laurel for a doctor appointment nearby. We arrived late and left early so we didn't utilize any amenities except for valet parking. The valet was great upon arrival, very polite and friendly, no issues there. Check-in was great, Melissa was very friendly and helpful with getting to our room. The hotel itself is super cute and retro, which we loved! Once inside the room we found cute decor, but the carpets were badly stained and old and it just made you feel dirty all over. We would not have stayed had it been more than one night and had we arrived sooner we would have asked to change rooms. It was that bad. The tap water when brushing teeth, washing face smelled of rotten eggs, they need a water purifier or something. We let the front desk know when we left about the issues. Valet is open limited hours so we had to go downstairs and search for our car as it was not inside the small parking garage. Car was fine, but definitely not secure as you would assume with valet parking. It was out in the open for anyone to break into (not the best area).
Kris
Kris, 1 éjszakás utazás
Hiteles Hotels.com-vendégértékelés
