They accommodated our pet (1 medium size, very chill dog) charging an extra $50 fee - and I get that. AS for the room - pillows had that haircare products smell. Handle on hair dryer was dirty. Bathroom sink was very slow to drain. Due to time crunch - we did not shower so no idea how that was. Waste baskets are SOOO small - hardly any trash has a place to go. After setting it all up and plugging it in, the room 'pod-type' coffee maker did not work, but breakfast coffee was good. Breakfast was nicely presented - and clean, food was normal, not many people were there - so it was a nice uncrowded 'breakfast get'. However, woman and man service people were arguing the entire time out in the open while I was dishing my food. And - as usual, when ON, the room heating/AC was so loud and whenever it came on in the sleep time, it woke us up. If we didn't have the AC on, even in February, it was stuffy in the room - it needed regular air circulation. We stay at Hampton Inn, almost always when we travel, we might think awhile - about using this one again.