Fiesta Americana Cancun Villas

For the price, not worth it. When I arrived, I explained I was coming from another property in Cancun that I had a horrible experience at & was VERY hopeful that since I had upgraded to a higher star hotel, I would feel the difference. The room I booked was a king sized bed with an ocean view, jacuzzi tub with a full kitchen. Beautiful! What I received was a room facing the pool with a view of palm trees, pool view, and an extremely obnoxious pool announcer. The a/c had not cooled after over a hour, and found out the tub would not hold water. Looked at 3 more rooms, and finally the 4th one had a working tub. The jacuzzi tub itself is not large enough to fit more than one person & being 5’3”, I could not fit in the tub either. I walked about the property multiple times and never once felt an overwhelming amount of acceptance or welcoming attitude. In my room, facing Riu, they had a band that played rather late. Not a resort to come if you want to relax & be pampered!!!

My stay was poor due to a staff member who was super aggressive and I felt threatened.

Friendly staffs

We stayed for 5 nights, hotel is in a good location, it’s clean, the staff is very helpful and friendly, the facilities are pretty good, our room was a junior suite, they let us check in early, but we didn’t get a great room, my mother in law was staying there too, had a junior suite also but much better, request a room on the interior so you have a nicer view also the 3rd floor is much better if you have a chance. The kitchen is decent and there is a supermarket within walking distance that will save you on food for those on a budget. The restaurant on the beach isn’t very good though, I would avoid it, it could be much better. Overall, i would say it’s a great place for families and people on a budget.

Very spacious rooms, but could use a little updating