10/4 Megfelelő
2025. július 27.
Disappointed!
Though I booked two rooms at the time I booked, the rooms assigned initially were on opposite ends of the complex. The evening attendant moved things around and we ended up with rooms close to each other.
We chose the hotel because it listed having a pool. We planned to let the cousins swim and play and spend time together. After checking in to my Non-Refundable rooms, I was informed that the Pool was closed for the weekend because "he was out of town for the weekend". Not cool.
In one of the rooms, there was unrepaired water damage on the ceiling, and a DIRTY shower curtain. In the other room, the toilet looked like it hadn't been cleaned in months! AND there was a dirty towel hanging on the back of the bathroom door upon our arrival (not ours).
They were non-smoking rooms, yet the blanket in one of the rooms had cigarette burns in it.
The beds were at least comfortable.
The person checking me in was at least pleasant. The morning attendant the next morning was not friendly at all.
Overall - very disappointed.
Debra
Debra, 1 éjszakás családi utazás
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