AX The Palace

Lovely hotel in a perfect location

Perfectly situated hotel in the centre of Sliema. It was a great starting point to visit either Valletta or St. Julian. All busses and ferries are a few minutes walk away and the lovely promenade with good restaurants is just 2 minutes by foot. The beds were softer than we would prefer, but didn't get back pain so that means it was still ok for me. Breakfast was good, had pretty much anything you would want. Tea and coffee service is a bit slow at times, but I think that is because they need staff permanently maning the food stations to accommodate their assisted buffet which is a COVID measure, so I think that is perfectly acceptable. Sliema is the ideal location when visiting Malta, because you don't get the busy tourist area like in Valletta, or the noisy and busy area like St. Julian.

Morne, 5 éjszakás utazás, 2021. nov. 23.

Hiteles Hotels.com vendégértékelések

Very nice stay

Great stuff, great location if you don't want to be on waterfront, there was no single point of discomfort during our stay. We will come again.

Nebojsa, 3 éjszakás családi utazás, 2021. okt. 24.

Hiteles Hotels.com vendégértékelések

Lovely hotel with 5 star service. Very friendly staff eager to please. Great location easy access to seafront. Brilliant comfy bed and pillows. Only drawback would say bathroom could be better shower over bath not ideal

Janice, 3 éjszakás utazás, 2021. okt. 23.

Hiteles Hotels.com vendégértékelések

Luxury hotel, with friendly staff and great service. Walking distance to shops and restaurants. But lovely restaurants and bars on site if needed. Good size rooftop seating area just a shame we didn’t use due to weather. Indoor pool nice touch for when weather was not good. Claire who you can book activities with was particularly helpful.

Dionne, 5 éjszakás utazás barátokkal, 2021. okt. 12.

Hiteles Expedia vendégértékelések

Very nice and accommodating staff; location was perfect! Beautiful hotel with great amenities and views

Anisha, 4 éjszakás romantikus utazás, 2021. okt. 12.

Hiteles Expedia vendégértékelések

Nice hotel, good pool facilities.

James, 6 éjszakás romantikus utazás, 2021. okt. 8.

Hiteles Expedia vendégértékelések

If this had been a 4 star hotel (with 4 star rather than 5 star room prices) I would have given this a higher rating. There are some very good things about the hotel, but a lot of pretty terrible things, which become less tolerable when you’re spending a lot of money on a room. I’ll give a rating for different elements and explain my ratings further below. Facilities: 4-5 stars Service: 2-3 stars Cleanliness & Maintenence: 1-2 stars Comfort: 3 stars Food: 2 stars Location: 3-4 stars Facilities are good to excellent. I’ve experienced better, but for the size of the hotel/space available, they are very good. There is a lovely rooftop infinity pool with views over the city and bay, a small fitness suite, a smaller indoor pool (much warmer than the rooftop pool) and a wide range of beauty and health treatments available. Service is generally poor. Although the reception staff are helpful, the restaurant servers seem untrained. The Maltese manner can be a little abrupt, so it might be unfair to call some of the staff rude - but several of them actively avoid eye contact, and if you want a drink or coffee at breakfast, you have to flag them down. Cleanliness: this was the worst thing about the hotel, and what prompted me to write a review. It is one of the dirtiest hotels I’ve ever stayed at (and I’m in my 50s and used to travel a lot for work, so I’ve seen a lot of hotels). The day we arrived, the carpeting on our floor looked like it hadn’t been vacuumed literally for weeks.

Paul, 8 éjszakás romantikus utazás, 2021. szept. 24.

Hiteles Expedia vendégértékelések

Amazing stay

We have just got back from a 4 night break at the Palace. The hotel is outstanding and staff can not do enough for you. We stayed on the 7th floor which had brilliant views over Sliema and Valletta in the distance. The hotel is in an excellent location for bars and restaurants and a good base for exploring the rest of Malta. There was a good choice at breakfast and we also ate at TemptAsian on the 9th floor which was excellent. We will definitely stay here again when in Malta.

Michelle, 4 éjszakás utazás, 2021. szept. 20.

Hiteles Hotels.com vendégértékelések

The hotel staff were lovely, the room was clean and the roof top pool and bar were great. We took advantage of the €10 voucher per day scheme where a voucher is awarded per day that you opt not to have your room cleaned. This was an added bonus enabling us to put the vouchers towards a few cheeky evening cocktails

Sophie, 6 éjszakás utazás barátokkal, 2021. szept. 12.

Hiteles Expedia vendégértékelések

I've stayed in the Palace many times but I felt this time standards had dropped. I know COVID has placed a huge burden on properties and staff but there were just so many little things over the course of my 10 day stay that you don't expect (4 days to fix something in the room, ice maker out of service for the entire stay etc). Still a wonderful setting and a great jump off point to see Malta but it standards have definitely dropped

Gavin, 10 éjszakás családi utazás, 2021. szept. 5.

Hiteles Expedia vendégértékelések