10/4 Megfelelő
2025. március 30.
Will never stay again.
I won’t be staying at a Comfort inn again. When we arrived, I called for a shuttle to pick us up from the airport which is a 9 minute drive. I was told it would be about 10-15 minutes. I called back after waiting 20 minutes with a no show. The phone line was busy and so my husband called after a few minutes. The hotel personnel had an attitude and said that she was very busy checking in people and said that the shuttle would be at the airport soon. The shuttle arrived 45 minutes after my initial call. The driver apologized and showed us his phone showing she had just called him. The next day my son purchased a lemonade from the vending machine and it was outdated, January 2025. We got our money back. We asked the front desk about getting a shuttle to the airport as we decided to rent a car. The lady shuttle driver brought us to the airport and when I asked her if she was told to drop us off at the Enterprise car rental she did not understand and stated she didn’t speak English. I understand that we were in Florida and that a lot of citizens speak Spanish but if you are shuttling people, your personnel should speak English.
Heather
Heather, 3 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés
