Waikoloa Castle Halii Kai at Waikoloa

My parents and I stayed here for a couple of nights and boy, were we impressed! This is the best experience I have had at a condo or hotel in Hawaii. It was so incredibly quiet both on the property and in the unit. In the bedroom that I was in, I couldn't even hear my parents making their morning tea in the kitchen. The staff were extremely friendly and helpful. The unit was clean, with all amenities expected for a beach condo. The property is beautiful, well maintained, and close to the beach, restaurants, and shopping. I would definitely like to stay here again!

Very nice condo community but upon arrival I was downgraded from my ocean view that I reserved. They did give me the lower price after questioning them. Did not receive any cleaning services the whole week we were there. Didn't get the impression the owners of the neighboring condos were very happy about the "renters" that spend their vacations there. We were once referred to as albinos. Again, it was a very nice condo, with beautiful well kept grounds, just the service and neighbors didn't make you feel very welcome. Will probably spend my money elsewhere when visiting the Big Island again, which is probably what they want.

Beautiful property!

The grounds and pool area were very nice and maintained well. The condo we stayed in was maintained but the carpeting needed major cleaning and/or replacement. The amenities in the condo were good, did lack a few kitchen items, but overall was comfortable. Would like to see housekeeping more often than every 4 days.

We got unit 1F. The place was very nice overall. New looking appliances and kitchen, bathrooms are clean. Master bedroom and bath is nice and large. Unit seems to be updated recently but the carpet was not changed and some spots are stained. The unit is right next to the front gate so we drove to the Club house pool. The Club House was nice but I had a bad experience with the entrée; the ribs I got were warm on the outside but cold on the inside. That tells me they cook it, then refrigerate it and then reheat. But the pork nachos are delicious, huge portions for the price. They replaced our towels midweek and replenish our toiletries. Very strange that we got towels from Hilton and Marriott; I guess the linen company delivered to the wrong hotel. The resort is far from the Walmart and Costco in Kona. The Island Gourmet Market grocery store in Queens Marketplace has most required items if you don’t want to drive the 30 minutes to Kona. It was pouring rain in the Hilo and Kona side but it does not seem to rain in Waikoloa, so definitely stay on this side of the island. After exploring some of the beaches on the island, we decides to spend the last 2 days in Hapuna beach for snorkeling etc…