Inn at Grace Bay

We are a family of 5 and it was advertised as an apartment style unit that can sleep 4 (1 queen bed and a sofa bed). So we figured it wouldn’t be an issue since it’s 3 kids and it makes no sense to get a second unit for 1 kid more. When we arrived they were quick to charge us $420 for an extra kid. It was a little outrageous being as how they didn’t have to make any extra accommodations for another person but we were excited about the trip and had just arrived so we paid it. The sleeping arrangement was adults and 1 kid in the queen bed and the 2 boys in the sofa bed. My boys are small and don’t weigh more than 60lb each, so they didn’t give me a hard time. It wasn’t til 3 days into our vacation out of the 7 nights we were staying there that I decided to sleep in the sofa bed watching t.v with the boys that I realized how horrible the sofa bed was. It barely had any cushion and the springs jabbed into your body as soon as you lay on it. I felt horrible that I had let my boys stay in a bed that was that uncomfortable. I notified the staff the next day and they weren’t helpful at all. It was as if they just shrugged their shoulders and said there nothing we can do. I expressed my dissatisfaction with the response and the condition of the sleeping unit. It wasn’t a cheap stay, combined with the extra person charge I paid about $3,600 for my stay. They only offered to give me a $100 credit. I will never stay there again.

An easy and relaxing stay. Ariel was on top of everything very sweet and helpful location is ideal walk to everything great shopping and Restaurant choicest was a pure delight the whole stay! Lovely fellow guests as well. I already miss breakfast at the pool

Ariel was an amazing host. The location is very close to the beach and there's a ton of food in the area. We felt pretty safe in the area for most of the day even though is was off-peak. I would highly recommend staying here again.

Overall very happy with our stay! The location is minutes away from Grace Bay which is absolutely beautiful. Also walking distance to shops and dining!