Candlewood Suites Richmond North Glen Allen, an IHG Hotel
When visiting Glen Allen, Candlewood Suites Richmond North Glen Allen, an IHG Hotel is a great choice to consider. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers say great things about the helpful staff.
Languages
English, Hindi, Spanish
At a glance
Hotel size
84 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen an IHG Hotel
"Candlewood Suites Richmond North Glen Allen an IHG Hotel"
Candlewood Suites Richmond North Glen Allen, an IHG Hotel Hotel
Frequently asked questions
Does Candlewood Suites Richmond North Glen Allen, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Richmond North Glen Allen, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Richmond North Glen Allen, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Candlewood Suites Richmond North Glen Allen, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites Richmond North Glen Allen, an IHG Hotel like?
Candlewood Suites Richmond North Glen Allen, an IHG Hotel is located a short 7-minute walk from Henrico Sports & Events Center.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
Dec 8, 2024
Donald
Donald, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Richard
Richard, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Barely adaquate, not what I expected from chain
THere was a musty smell in the room, the refirdgerator did not work and had not for a long time based of the smell inside the derilict device. Unsure of HVAC functionality. Poorly stocked amenities in the room, ie coffee and sweetners. Also applied to coffee supplie in the lobby. Staff was friendly.
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Latasha
Latasha, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 12, 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Cleanliness
Rooms were very clean and neat.
Leah
Leah, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Nice stay
A lovely stay, the room was clean. We stayed in a King suite and I have say it was a pleasant stay. The suite came with a large living area and nice size counter area with mini fridge. The living area connects to a large bathroom, with big vanity and shower area and jetted tub. The bedroom was open with a very comfortable bed. I didnt care too much for the breakfast, overall our stay was pleasant
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Good quick stay
One night quick stay. Spacious room, beds were comfortable, and room was clean. Our room was by the interstate so we could hear the traffic, but that was the expected.
Kristen
Kristen, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
Jeremy
Jeremy, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 4, 2024
Emily
Emily, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
There we're alot of restaurants and stores within 30 minutes of walking distance. Extremely convenient for short and long stay.
Cmdr.
Cmdr., 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
Awesome place!
Fatema
Fatema, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
DeShown
DeShown, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Room was clean staff waa nice but i was staying with dogs and not happy to be on the 5th floor. Their pet fee is too high.
Melinda
Melinda, 1-night trip
Verified Orbitz guest review
6/10 Good
Aug 18, 2024
The room wasn’t very clean, the bathroom specifically. Also the hallway smelled pretty bad. Other than that the stay was decent.
Anshonique
Anshonique, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 7, 2024
The whole place had a musty dirty sock smell.
Laura
Laura, 8-night family trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2024
This property smelled like Marijuana smoke everywhere. All the floors and countertops were sticky. Carpet looked like it had not been cleaned in years. Totally sketchy area. We coildnt get out of there fast enough
Jennifer
Jennifer, 1-night trip
Verified CheapTickets guest review
8/10 Very Good
Aug 4, 2024
The only thing I did not like about my stay was that my room didn't have a blackout curtain at the window and it usually is one at the window when I stay there.
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2024
Weekend
Would stay again
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 28, 2024
Would not stay here again
My extended family members stayed here for one night due to an event in the area. Check in was quick, size of room was nice because the rooms had a kitchenette. Comfort of bed was good, bed sheets clean but mattress underneath was really dirty. Overall hotel cleanliness was subpar- the common areas such as lobby, hallways and elevators were especially dirty- definitely looked like no one has vacuumed the carpet in a long time. Some parts of the hotel smelled really bad, including some of the guest rooms.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 26, 2024
dragana
dragana, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jul 17, 2024
Shampoo and soaps were broken. Older furnishings. Good to price.
Rebecca L
Rebecca L, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2024
The hotel was nice. The staff was easy to work with and it was very close to where I needed to be for the weekend.
The only issue we had was that the A/C unit leaked and made the carpet wet.
I told the staff and they went to check on it right away.