Allen Holiday Inn Express Allen North - Event Center

Check in was fast and clerk was very nice. Room was clean and comfortable. Good choice of nearby restaurants and shopping. Would stay again.

stayed here a week ago, service was great, so booked again for our return trip no the way back home. Waited incredibly long time for someone to show up at the desk, appeared as if there was only one employee working in the entire hotel. Sign said take a seat and we'll get to you as soon as possible. OK, whatever. (Service on previous stay was outstanding, see previous review from Carmen from Nebraska). Got our room finally, unlocked door, discovered she put us in a 2 queen room instead of the reserved King suite. Went back down and had to wait again for her to show up as apparently she disappeared right after helping me the first time. Finally came back, kinda of acted like I was putting her out for making her switch our room. Finally got our room, as good as previous stay, however, hotel is non-smoking and the hallway when we got off the elevator reeked of cigarettes, but our room did not smell. No-smoking signs posted EVERYWHERE. After about 2 hours, we got a call from the front desk requiring us to go down there to help them fix whatever problem their initial mistake created for their system. Wasn't exactly happy with service on this visit, however the room was just as great and quite comfortable, see previous review.

this hotel is set in shopping center directly off Hwy 75. There are numerous eateries surrounding it (& within walking distance) as well as a grocery store. We just stayed overnight (we were driving from Nebraska to Florida). We stayed in a King Suite, 3 of us, 2 adults with our 20 yr old son. The room was quite spacious and had a pull out sofa. The bedding for the sofa was kept in the closet, so it was easy to set up the room to sleep 3 without needing assistance. The bathroom had a huge jetted tub, so would be great for relaxing. We only used the shower. The room also had a fridge, mini-microwave, and a single serve keurig with coffee pods. If I was staying longer than overnight I would probably go to the grocery store around the corner and pick up coffee pods of my choice to use. Room had a flat screen tv, with remote, easy to use and there was a list that was accurate telling what channels were what, no need to surf forever trying to find the channel you want to watch.The lady working the desk when we checked in was very pleasant and got me taken care of quite quickly. There is a Denny's directly in front of the hotel, they share a parking lot, as well as an On-the-Border; and an IHOP 2 min walk from front door. King bed was very comfortable. Included Breakfast Buffet was very good, included scrambled eggs, french toast, sausage and biscuits and gravy, not just cold cereal.

The hot water handle of the bathroom sink was not working in my first room. I also found several bugs in my first room. However, they did move me to a new room without question.

Great stay, the desk clerks were awesome and helped me find my phone! The rooms were amazingly big and clean and I would stay here again and again!