This is a very nice property but the management is not. I did NOT receive information via email on how to check in or what my room # was. When I stopped, the courteous maid called the manager who kept telling me I couldn't check in yet when numerous times I told him that I hadn't received an email and was simply trying to find out how to access my room and which room it was.
The next day when I was out walking my dog, instead of saying good morning, I heard, "You do know we have a $25 pet charge", to which I replied yes, and I had left him a voice mail re the same...
Finally, I had mentioned to him that their website, and expedia both advertise that the lounge and restaurant are open, with excellent food and service. He said, he'd talk to his IT person... really In fact, they have been closed since January 2023... Not a pleasant discovery as that was one of the things that sold me on the place despite it being a bit more expensive than alternative lodging. When I stopped at the Mercer Chamber, the woman told me she was aware of the problem as well, and did not think it was appropriate to be telling people that the lounge and restaurant were still open.