Seven Stars Resort & Spa

The hotel was good, but front desk staff were not friendly or helpful at all

The Seven Stars Resort exceeded our expectations from the moment we got through customs and the resort representative was there waiting and recognized it was my husband's birthday. Washanda greeted us at the resort check in and she was so welcoming and knowledgeable and helpful with booking an excursion which helped make our stay more special.The staff and service people throughout the resort were professional and very accomodating. It was truley one of the best vacations I've had and I can't wait to return with the entire family.

I really can't say enough good things about this hotel. Located on picturesque Grace Bay, it has everything for which a traveler is looking. Great beach views? Check. Great food and drinks? Check. Nice pool area and activities? Check. Pickup for parasailing? Check. The services goes above and beyond, and includes a welcome drink on arrival. Everyone there is helpful and pleasant, and the concierge will go out of his or her way to ensure your time is well-spent. My wife and I arranged a snorkeling outing via the concierge, the driver arrived on time, and the snorkeling adventure was exactly as advertised. That said, it's also the little things that count. I left some cables out in the room when housekeeping came by. When I came back later, they had even tied up my loose iPhone and Apple Watch cables to look neat and tidy with a Seven Stars branded rubber tie. It's even the small attention to details that stands out. The only negative I had was the bed. The mattress is very firm, and when you're used to sleeping on a memory foam mattress, it does not make for a comfortable night. Overall, I would gladly come here again. Seven Stars would be, true to its name, seven stars out of seven if the scale went that high.

I have never stayed at a better resort with more friendly and helpful staff. Truly first class all the way. Everything about our stay was phenomenal

The best resort ever!! The place is absolutely amazing! The service was top notch! I hope to go back again!!!!