4/10 Megfelelő
2022. június 25.
Staff great, room NOT
We truly appreciate the palpable warmth and hospitality of the hotel staff, that's why it's with a heavy heart that I have to write this review. We stayed at Rm #932, a refurbished room with a view. Though we were booked as a couple, we were only given 1 towel, 1 robe & 1 pair of slippers. These details matter and are easily arranged correctly before the guests check in. The art work behind the bed was damaged in 4 places and the small fridge was constantly leaking. The door lock was misaligned and engineering had to teach us how to use another kind of lock so we could sleep through the night worry-free. Housekeeping gave us another robe, and lo and behold, one robe was stained badly and the other one was grossly tattered with large holes. I called housekeeping back, showed it to him and calmly remarked that these should never ever be given to guests. Of course I have pictures galore, disheartening, so I'd rather not attach them here. About the buffet breakfast, the quality always suffers due to quantity, but the bacon and sausages were downright HARD. Jaymond, thank you for trying to appease us. Dusit Thani, you really have to up your game since there's so many accommodations near you.
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