Hotel THB El Cid - Adults Only

the hotel is perfectly located on the beach rooms are very good with tea coffee facilities cleaned daily to a very high standard

The lobby, restaurant and common areas for this hotel is really dated. The lobby feels like you're entering a hospital or a medical clinic. Our room was nice; huge bathroom, comfy bed and lots of space. The hallway into our room and directly outside of it reeked of cigarettes though. Overall I would say this place is "ok"

This place was odd. It had a lot of positive attributes: The location was great, the room was exceptionally clean, and everything worked (water, electricity, TV). However, the room was situated strangely: The chairs were somehow always in the way of something such as access to the sliding glass balcony door (with no locks) or the fridge, or the waste basket. When water was run through the shower head the drain could Not handle the amount of water and would overflow into the bathroom floor. Using the handheld shower wand solved the overflow problem but the holder mounted to the wall was exceptionally low (handicap accessibility?) so it was a contortionist puzzle to wash hair and rinse. Problem could have easily been solved to mount a second holding bracket up high; or to change the drain capacity for the main shower head. The hotel was especially stingy with bath towels -“and there were no washcloths. There was no “do not disturb” sign for the door. If you wanted to use a towel for the beach you had to provide a $10 euro deposit (each). Finally, the double bed consisted of two twin beds - each fully made with fitted sheets and it’s own coverlet as if two single people would be sharing one room. This did not work well for a couple - it was like a scene from a 1950’s TV show. Anyway the cleanliness and location were great, but the cheapness and weirdness of the room was off putting.

Very nice staff and beautiful hotel but the AC in the room is too weak. It doesn't cool the room. This made for an uncomfortable stay. The room was so warm and humid, that I got up at 4:00 in the AM to complain.

Although the hotel said in their in-room directory that the reservation of sunloungers was not allowed, one had to be up very early to get a lounger with a parasol. When I broached this subject with reception I was told there was nothing they could do as all the towels were owned by the hotel ! When I spoke to a member of the management team he listened politely but nothing happened. On some occasions loungers had been reserved before we arrived at the pool and the reservers had not arrived by the time we left at 5/6 o'clock. How ignorant is that ? There were a lot of birds attracted by the outside dining facilities and although the sun terrace was hosed down regularly not enough attention was given to cleaning the bird excrement off the loungers. Additionally more parasols should have been provided. The choice and quality of the food was good although generally it was served too cold. Apart from the fore going we enjoyed our stay.

We start with 2 very unenthusiastic and rather unfriendly ladies at check-in/ registration in a white marble lobby about 3 miles from the PMI airport. Maybe they didn’t like Americans or Ukrainians? Who knows? We receive a room assignment for an “ocean view” room which was (by analysis) the absolute worst possible room in the entire hotel!! View was terrible! But it was clean with a modern bathroom, so we made the best of it despite 2 twin beds pushed together to create a faux “king bed”... I’m sorry but I’m just not a fan of this kind of minimalism that pervades Europe! The breakfast buffet was average and we never chose to eat dinner there opting to walk the beach to find different restaurants and food choices. The large bar/lounge was empty and we only sat at the pool for 2 hours on the last day until the rain started. The price was about $950 for 5 nights which was competitive but there was just nothing to write home about. The Hotel is on beach front and many activities are available from nearby vendors like bikes, motorcycles, and water sports and there is a pedestrian road for a long distance along the beach which is quite large and nice with tan sand and warm waters! I would not stay here again, and would opt for several nicer hotels along the strip Not very far away by doing a google earth check! I prefer to really enjoy a vacation and not feel I have to make the best of a situation so we started out at odds from the start! Avoid room 104 and above.

We had a lovely couple of days staying at the hotel, would stay again and would recommend it

All inclusive extra fees for breakfast and dinners are not worth it. Also since no one checks, you could be having breakfast and dinner for free every day even if you are not a guess. Food was average and very repetitive.

We enjoyed our 2 night stay at El Cid. The reception staff were very good, allowing us to check in early. The room itself was clean and comfortable. The breakfast had a very good selection. We enjoyed using the indoor pool and sauna/steam room, pool towels are available for a refundable 10 Euro deposit. There are quite a few bars and restaurants along the beach. The bus stop into Palma is one street away. Overall, we had a very pleasant first stay in Mallorca.

Good sized room and good choice of food. Not much space in the dining room (too many tables) and surrounding area not pretty. However staff were pleasant and cost of beer etc was reasonable.