InterContinental Muscat

I love the service and the Omani team in this hotel they are the best welcoming helping smiling comforting It’s the best and will definitely love to go again

Great staff, great breakfast options, comfortable in all aspects.

This hotel in very good location nearby lots of cafes and restaurants. Most of the hotel rooms under restorations we were lucky to stay at the renewed room. The receiptionest staff were very polite and very welcomed. I were staying during the Eid Holiday so they suposed to conduct daily activities but unfortunately they did for the first day and canceled the remaining days due to less number of kids. Very small nigative points but it is not an issue: 1- shaded parking were not occupied, locked by barriar and not allowed to guests to park in. 2- swimming pool need to re-desgin and renewed to compete the other new resort in Muscat.

Hotel undergoing an upgrade of one wing of rooms and once complete other rooms will follow.The room we had had some crumbs/fragments of nuts or similar on the carpet between a table and a sofa. Had been missed when room vacuumed. Other than that room and hotel very clean.We didn't bother to mention it when we arrived as we checked in at about 9am when normal check-in time in the afternoon and were pleased to have the room rather than hang around several hours. We were asked by management if there were any problems with our stay on the last night and only then did I mention it.Management were very apologetic and sent up fruit and a bottle of wine and offered us a room discount next time.Had we booked directly with them they would have given us a discount on the bill.On check-out at 05:30 the on-duty manager came and apologised again.The free valet parking was an excellent service as was the restaurant service. Excellent breakfast choice and amazing choice for the seafood evening.

Pool was nice.. location is really good walking distance to the opera place. Hotel taxi was very very helpful..

The hotel is old and everything very dated. Due to it's age they can't keep it clean anymore. Toilets look old and everything is rusty in there. Had spiders in my bed, biting me, the first night and no electricity the next morning. No one came to attend or check on the electricity in the 30 min that I waited after calling in thrice to complaint. Sleep second night wasn't much better. Would recommend one of the newer hotels in town unless you must stay at the Intercontinental. Only reason I stayed here was because my work site was across the road from here. Won't do it again.

It was ok

it was amazing

This hotel is old and dated. It is NOT 5 stars. And it's under construction and there is construction noise until 10:00 p.m. Also, they messed up when we checked in and didn't give us what was specified on our reservation form. We had to go back and change rooms.

I've stayed here several times and this trip was one week. The rooms are past there best and my room would have benefitted from a vacuum; however common areas are impressive. Great service and food in tomato and the pub. Pizza in tomato best I have eaten. Breakfast was a mixed experience and I passed valid comments to management and they dealt with it.