2/10 Poor
Jan 3, 2025
Not for children
I checked in and checked out wirhin 30 mins. There was no mention of an entire hotel renovation. It should be unavailable completely. There were holes in the bathroom doors, hair dirt and dust on the floors, white crusty stuff on the fridge the freezer has 2 inches of ice build up, my kid flicked a black bug off the bed, the smoke detector was hanging by a wire, the door closed had a 1 inch gap all the way around you could feel a cold draft come right through it. Not to mention see the outside hallway light come through it. It smelled of mold and stale cigarettes so bad both i and my son got instant headaches. Were not fussy people by anymeans but when a 10yr old says he doesnt feel safe in a room we packed up and left. It was terrible. And not to mention the front desk lady was not having a good day. She was very argumenative when i brought my key cards up to leave.
Verified traveler
1-night family trip
Verified Hotels.com guest review