2/10 Poor
Dec 21, 2024
Worst stay ever
Worst hotel stay ever. As soon as we got to the room, the A/C wasn’t working and this area of Florida is very hot and humid. The hotel confirmed they would look into it, but the room never cooled off and we were not able to fall asleep. We were on the first floor and unable to open the window because there were people talking loudly right outside the window the entire night, so we had no A/C, and couldn’t open the window for circulation. Throughout this ordeal, we were communicating with the hotel who did not offer us another room with working ac nor did they refund/discount the cost of our room for the extreme discomfort we experienced.
Kristen
Kristen, 1-night family trip
Verified Hotels.com guest review