In the heart of Puebla, voco Royalty Puebla Downtown offers a luxurious retreat with a rooftop terrace and two on-site restaurants. Unwind at the bar or take advantage of dry cleaning/laundry services. With free in-room WiFi, tour/ticket assistance, and helpful staff on hand to guide you.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Free parking
Gym
Non-smoking
Laundry facilities
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Rooftop terrace
Breakfast available
Fitness center
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Concierge services
Feel at home (6)
Terrace
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
Cable TV service
The current price is $102
$102
includes taxes & fees
$86 per night
Feb 19 - Feb 20
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Standard Room
Standard Room
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Sleeps 2
1 Twin Bed
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Desk
377 sq ft
Sleeps 4
2 Queen Beds
View all photos for Grand Room, 2 Double Beds
Grand Room, 2 Double Beds
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
280 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
129 sq ft
Sleeps 2
1 Queen Bed
View all photos for Premium Room, 1 Queen Bed
Premium Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
183 sq ft
Sleeps 2
1 Queen Bed
View all photos for Grand Room, 1 Queen Bed
Grand Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
216 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
140 sq ft
Sleeps 2
1 Double Bed
View all photos for Suite, 1 King Bed (Cathedral View)
Suite, 1 King Bed (Cathedral View)
Highlights
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
280 sq ft
Sleeps 2
1 King Bed
View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)
Grand Room, 2 Queen Beds, Balcony (Cathedral View)
Highlights
Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
291 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Balcony (Cathedral View)
Suite, 1 King Bed, Balcony (Cathedral View)
Highlights
Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Coffee/tea maker
280 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)
Standard Room, 1 Double Bed, Balcony (Cathedral View)
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla - 1 min walk
Puebla Cathedral - 5 min walk
Puebla Convention Center - 10 min walk
Fort Loreto - 6 min drive
Angelopolis Commercial Center - 9 min drive
Getting around
Puebla Intl. Airport (PBC) - 42 min drive
Puebla–Cholula Tourist Train Terminal - 22 min walk
Restaurants
Tortas Meche - 2 min walk
Hotel Royalty Centro - 1 min walk
Antigua Taqueria la Oriental - 3 min walk
El Globo - 3 min walk
Antigua Taquería la Oriental - 3 min walk
About this property
voco Royalty Puebla Downtown by IHG
Voco Royalty Puebla Downtown by IHG features a rooftop terrace and puts you just steps from Zócalo de Puebla and Puebla Cathedral. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
42 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite valet parking
Height restrictions apply for onsite parking
Free offsite parking within 0.6 mi
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–noon
2 restaurants
Bar/lounge
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Fitness center
Colonial architecture
Accessibility
Elevator
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla
Frequently asked questions
Does voco Royalty Puebla Downtown by IHG offer free cancellation for a full refund?
Yes, voco Royalty Puebla Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco Royalty Puebla Downtown by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at voco Royalty Puebla Downtown by IHG?
Yes, there's free valet parking.
What are the check-in and check-out times at voco Royalty Puebla Downtown by IHG?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at voco Royalty Puebla Downtown by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near voco Royalty Puebla Downtown by IHG?
Yes, there are 2 onsite restaurants.
What's the area around voco Royalty Puebla Downtown by IHG like?
Voco Royalty Puebla Downtown by IHG is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 5 minutes' walk from Puebla Cathedral.
voco Royalty Puebla Downtown by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 20, 2025
Excellent lodging for a good price.
The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.
John
John, 4-night trip
10/10 Exceptional
Nov 6, 2024
Great location!
Lizzeth
Lizzeth, 3-night trip
10/10 Exceptional
Dec 25, 2024
No fridge in the room, but overall stay is excellent
Verified traveler
1-night trip
10/10 Exceptional
Nov 6, 2024
Very nice room with balcony
Roberto
Roberto, 3-night trip
10/10 Exceptional
Nov 10, 2023
Great stay
Joel
Joel, 1-night trip
10/10 Exceptional
Mar 10, 2023
Great location, beautiful hotel, would definitely visit again!
Veronica
Veronica, 1-night trip
10/10 Exceptional
Nov 14, 2022
Centrally located near all the best restaurants and tours …have enjoyed my stay will be back
JUAN
JUAN, 4-night trip
10/10 Exceptional
Oct 15, 2023
All staff were great and attention was excellent, very good location!!!
Alvaro Ernesto Martínez
Alvaro Ernesto Martínez, 2-night trip
10/10 Exceptional
Dec 18, 2023
The property is top notch when it comes to location, cleanliness and staff.
I would recommend this property to anyone who is traveling to Puebla.
I will most certainly stay here again in the near future
Rafael
Rafael, 5-night trip
10/10 Exceptional
Oct 9, 2023
Beautiful hotel!
The hotel is amazing. Super clean, great staff. Juan, was very helpful the entire stay. Location is amazing, close to all great museums, galleries, shopping and restaurant.
francisco
francisco, 1-night trip
10/10 Exceptional
Oct 27, 2023
Literally the best hotel I’ve ever stayed at
Lyndsey
Lyndsey, 1-night trip
10/10 Exceptional
Apr 3, 2024
Very nice large room with comfortable bed, refrigerator and very clean. Great location too
Had to ask for all my VIP benefits after I was told I didn't have any at check in
Gabriele
Gabriele, 3-night trip
10/10 Exceptional
Oct 24, 2023
Puebla trip
Location ,location, location. wonderful stay in the heart of beautiful Puebla.
janina
janina, 1-night trip
10/10 Exceptional
Mar 21, 2024
Great
It was great!
Idilio
Idilio, 1-night trip
6/10 Good
Sep 8, 2024
There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.
Maria
Maria, 1-night trip
10/10 Exceptional
Aug 6, 2023
Darling hotel
Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.
yadira
yadira, 1-night trip
10/10 Exceptional
Feb 1, 2023
Perfect hotel in the heart of Puebla. Staff is very kind, rooms are very clean and nice. Food in their restaurants are bomb! I Would definitely stay here again in my next visit to this beautiful city.
Elva
10/10 Exceptional
Aug 6, 2023
very convenient and right at the city centre
tidy room
excellent restaurant, excellent steak and service
highly recommended
kenneth
10/10 Exceptional
Aug 1, 2023
Great view to the zocalo and catedral .. we love the dinner at the roof terrace restaurant
Martin
Martin, 2-night trip
10/10 Exceptional
Apr 17, 2023
I loved this property. The location is perfect to walk around downtown and go to the restaurants that are at the plaza. Staff was very kind and friendly, definitely I give them a 5 star rate.
Nancy
Nancy, 1-night trip
10/10 Exceptional
Apr 27, 2023
Hotel was very elegant. Our room was clean and spacious. Staff was amazing and accommodating for allowing an extra guest with us.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Sep 4, 2023
Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.
Sheri
Sheri, 3-night trip
10/10 Exceptional
Jul 29, 2023
The price included a full American breakfast.
Roger
Roger, 6-night trip
10/10 Exceptional
Nov 5, 2023
This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.
Terrence
Terrence, 2-night trip
10/10 Exceptional
Sep 2, 2023
Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.