Nice place. My only issue is the beds. I always look forward t sleeping in a bed more comfortable than the one i have at home wjen im at a hotel. One of the beds in my room were damaged. It was almost unbearable to sleep in as i kept rolling down into the deep dip in the middle of the bed. I did reach out to the front desk in which she said she had 1 room (with 1 less bed) available, but was unable to switch due to the fact that i booked through hotels.com. By booking through hotels.com, she explained it was a "done deal" and the reservation couldn't be reversed, adjusted, or cancelled. I then reached out to hotels.com who tried to resolve the situation by calling the front desk, but was told they don't have another room with 2 queen bed, in which i totally understand. The hotel also refused the request bc hotels.com for refind for the inconvenience. I then had my children all sleep together on the sleeper sofa, while my husband and i slept on the other queen bed. That mattress was uncomfortable. In the future i do plan to choose another hotel for a better sleep. Hotels.com has very professional and courteous customer service. I definitely give them 5 stars ( thank you, Siddhi)