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Islamabad Serena Hotel

5.0 star property
Luxury hotel in Islamabad with 5 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Islamabad Serena Hotel

5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior
Minibar, in-room safe, desk, laptop workspace
Outdoor pool
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Airport transfer
  • Spa
  • Free breakfast
  • Gym
Main amenities
  • Daily housekeeping
  • 5 restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms
Feel at home
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
The price is $239
includes taxes & fees
$196 per night
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 583 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 374 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 2116 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, pool umbrellas

Islamabad Marriott Hotel

Pool
Free breakfast
Spa
Airport transfer
8.6 out of 10, Excellent, (234)
The price is $209
includes taxes & fees
$171 per night
Dec 3 - Dec 4
Islamabad Marriott Hotel
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About the neighborhood

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Supreme Court of Pakistan - 4 min drive - 2.8 km
  • Embassy of the United States of America - 5 min drive - 2.7 km
  • Centaurus Mall - 7 min drive - 7.8 km
  • Pakistan Monument - 12 min drive - 10.0 km
  • Pir Sohawa - 15 min drive - 16.3 km

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive
  • Free airport shuttle

Restaurants

  • ‪Laiba Restaurant - ‬4 min drive
  • ‪The Cave - ‬4 min drive
  • ‪Marriott Executive Lounge - ‬4 min drive
  • ‪dawat - ‬15 min walk
  • ‪Omar Khayam Restaurant - ‬5 min drive

About this property

Islamabad Serena Hotel

Take in the views from the rooftop terrace when you stay at Islamabad Serena Hotel. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Zamana Restaurant, one of 5 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff.

Languages

Arabic, English, French, German, Urdu

At a glance

Hotel size

  • 387 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Maisha Spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Zamana Restaurant - Overlooking the garden, this buffet restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Wild Rice - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 36.54 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel offer free cancellation for a full refund?
Yes, Islamabad Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Islamabad Serena Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Islamabad Serena Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Islamabad Serena Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Islamabad Serena Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Islamabad Serena Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Islamabad Serena Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Islamabad Serena Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Islamabad Serena Hotel?
Yes, there are 5 onsite restaurants, featuring Asian cuisine and garden views.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

zaheer, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Renovation
Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
Sajjad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay @ the Serena.
Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.
Richard, 8-night family trip
Verified Hotels.com guest review

8/10 Very Good

Shehnaz, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible staff
Wajih Ul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Aamir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Farzan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent facility, very courteous staff, excellent value for the money in prime location
Zahid, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good staff and choice of food
Humair, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Sameera, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Mohammad Naqeeb, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Kamal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Martina, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Martina, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

FAISAL, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Serena is the Crown jewel of Islamabad. I don’t have enough words to describe what an incredible experience we had at the Sarena. Spent 2 nights with family on a vacation and would definitely come back.
Zeba, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Phenomenal
Verified Travelocity guest review

10/10 Exceptional

Easily the best hotel in Islamabad
Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.
Mohammad Shahid, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Pervaiz, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay!!
Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.
Farrah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent overall experience!
Sohail, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Its everything wonderful stunning hospitality
Abid, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Possibly the best hotel in Pakistan.
saeed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anas, 1-night trip
Verified Hotels.com guest review