West Bay Club

It was the best Location, we usually stay at the busier section near Beaches Resort. If you want quiet with a empty beach go to this hotel. Rooms were huge!! Water in fridge every day. Great beach and great hotel staff. Only negative is their are not many restaurants near by. The only good restaurant near by is Somewhere Cafe. The restaurant at the hotel was not great.

Very confortable hôtel. Professional , clean friendly. Charles at the beach is the Star :). Good feeling overall.

Great beach and ocean suite was gorgeous. Service was poor. Food/beverage needs improvement. Coffee machine would be great.

Oceanfront luxury condo was very spacious and well equipped. Restaurant has great service but minimal menu and certainly need to look off property for evening meals but plenty great restaurants are within a couple miles. Beaches are very peaceful and not crowded. Most of the staff very friendly and responsive to your needs. Giovanni at the front desk was great and was our go to for anything we needed.

Shards of glass on shower floor upon checkin. At “free” breakfast buffet, staff literally came running after me to sign a check for $0 stating they thought I’d like to leave a gratuity when staff had done nothing for me, no coffee, no juice, no nothing. This happened 3 times. Lounge chair and umbrella guys on beach lied that best location chairs were taken when they weren’t - as there were no covers or towels on them. They want to accommodate alcohol drinkers on beach with best chairs. Everyone else can pound sand literally. Staff hound you for tips. Bernardo was the only sincere staff member. Surrounding area: completely full of trash and broken glass - nowhere to walk to; no decent shopping nearby.