It was a disaster and very dirty. Drug deals going on all night and day with people living there. Pool was disgusting the whole time. The room was so hot couldnât stand it. They never had clean towels or rags. The guy in the office is rude as heck and talks to everyone disrespectful. We left two days early because we couldnât take it anymore.
The hotel was close to the beach and the staff was very friendly. The walls are thin and again, it's close to the beach, so lots of loud traffic coming through. But i will 100% stay here again if my traveling brings me to the beach.
It was clean but some of the staff was rude my son ask for 3 towel and a man one of the staff there hand him 3 hand towel and told him we had to deal with it because he had no more towel to give out
It was honestly gross. There was poop on the inside of the toilet bowl and I had not used the toilet yet. I noticed a small maybe 1/2 inch blood stain on the door frame of the door in the bathroom. The sheets had dust and hair in them when you pulled them out. Other than everything was clean. Nice padded office chair on wheels and a mini fridge with a mini freezer (donât see that too often). Honestly I just felt like I was paying for a roof over my head and essentially I was. Could definitely smell people smoking pot or just finished smoking it. I wouldnât go back there again.
This is a drug hotel. I had people knocking on my door. Men telling me how they were going to trap my room. Needle caps in my room blood on walls door lamp and comforter
I waited 2 hours in parking lot for someone to show up to check me in. When the young boy finally walked up he wanted an extra $200 in cash only for deposit and was super rude would not even let me look at a room unless i gave him 200 cadh. Told me to get a refund if i didnt like it. But they dont give refunds so i was out all that money and no where to stay
Never had the opportunity to stay at the Palms even with a prepaid reservation. Upon arrival I was told there weren't any rooms available and that my refund had to go thru Expedia. I got the impression that they are not a very reputable business and would never choose them as a place to stay.
The room was dirty and had a bad smell. There was no door (broken) between the 2 roomsâthe toilet was creaky, there was also dust on the beds and sand on the floor, the couches had tears and holes in them as well it got so bad that once we expressed pour complaints the staff asked that we just ask for a refund and look for somewhere else and then we left after spending about 10 minutes there.