W Barcelona

Very bad room. Very noise room. They said because we booked with hotels.com they didn’t guarantee room with 1 king bed and gave us 2 smaller beds. Horrible stay

I stayed for 1 night in a wonderful Sea View room The good: BEAUTIFUL views & GREAT service at the front desk/pool The Bad: My assistant booked this trip for 1 night instead of 3. After multiple emails & phone calls to SPG corporate and the property directly, they were unable to accommodate a change at the current rate. The booking was my fault but they could have accommodated, especially when I am trying to book +2 nights - they would have made more $ net/net WiFi at the pool didn't work. It wasn't just me and they fixed it within ~1 hour, but worth noting at this price point After a day at the pool, I wanted to shower & go to dinner with friends. My shower did not work. At first I thought I had 2 too many wines at the pool to figure out the hot water but that wasn't the case. Maintenance came up & confirmed. I asked him to leave and went downstairs to speak to mgmt directly. They offered to change my room + free breakfast. I told them not to send someone up; I would pack and handle the room change myself (FYI 2+ hrs spent dealing w a broken shower warrants more than free breakfast) REALLY BAD -I re-entered my room 10 min later to find 2 maintenance men working on the shower. I left my passport and a lot of cash out (locked door & asked mgmt not to send anyone up). Huge issue that wouldn't have happened at other 5 star hotels. I received a $150 credit but expected a full comp. Won't be staying at SPG properties for a while. Consider other options at this price point.

Great location and hotel, perhaps the see thru bathrooms were not to our style :)

The hotel is beautiful. We loved being on the beach and exploring the Barceloneta neighborhood. We love to walk so we enjoyed the location. If you don't like to walk, you will either need to stay around the hotel, pay taxis or stay somewhere else. The bathroom has glass doors/walls and almost no privacy. We probably would not stay a W Hotel in the future for that reason alone.

Great hotel, very friendly, clean and welcoming.