Homewood Suites by Hilton Jacksonville Downtown-Southbank

Hotel is very clean, food was good and would def. Come back

The staff are very friendly

The hotel and staff were excellent, so I feel a little guilty leaving a ‘neutral’ review. The main job of a business hotel is to provide a good nights sleep. The is made very difficult by the freight trains that blast their horns 6 or 7 times as they pass. It is very loud and impossible to sleep through for all but the heaviest of sleepers. I was woken 4 or 5 times every night on my 6 night stay. I’m a light sleeper and even earplugs didn’t solve the issue. My colleague, who was in a different room on the far side from the track, described himself as a heavy sleeper and he only had one night where he wasn’t woken by the trains.

This was a great hotel and good location, near a couple of nice restaurants and bars and close to the Skyway. Pet friendly, which was a plus, and large rooms with a kitchen. Would have been nice if the freeezer’s ice maker worked. The workout facility, pool and free breakfast were great! Note that you do have to pay $10/day for parking.

This was one of our best hotel experiences ever. Great management and staff. They went to extra lengths to make our stay enjoyable. Lots of smiles.