Quality Inn Raleigh Downtown

Bugs!! Bugs in both beds! The first night, we thought the to we found we could just kill and look over. The next day when we returned, we found even more. That is when we left.

We got there late and was tired. Got in our room & the bathroom door had 2 huge cracks in it like it was punched. The pillow were tiny, furniture looks old, they only had 2 towels that had a fuuny smell & felt like they were bought at the dollar store. We called & told them if they were aware of the cracks/holes on the bathroom door & they said "yes". Why in the world would they even put guests a room in that condition!!! We almost decided to book another hotel the next night but since it was only for 2 nights we ended up just dealing with it. We definitely will not stay here again.

The hotel had death smell gross the rooms had no heat or hot water asked front desk staff for help and was told nothing can be repaired till next morning

The service was wonderful in the room was satisfactory. The only concerns I had for that the doors to the rooms were very loud when closing and that would wake me up at night. Also everyone on staff was wonderful except one cleaning person. I was walking around the breakfast area talking on the phone just walking and they were very rude to me that I could not be there in the the breakfast area because it was closed. The area was open and I was not getting anything from the breakfast area just walking and she was rude to me.

The room was very clean but the refrigerator didn’t work, there was a hole in the wall, overall it wasn’t so bad.

There was a terrible smell in lobby. We had to put towels under the door to try and block it. Disgusting. We’ve stayed many times over the years (close to family) but the past 2 stays the smell has been so bad, we’ve decided to never come back.

Great hotel clean great staff

The check in person was really friendly, that was the only staff member I saw or spoke to. The room was nice the only complaint I have about it was one of the bedspread covers had what looked to be pizza sauce spot on the bottom near the floor. The only thing I did not like here is the walls are extremely thin and you could hear others talking.

No complaints, everything was great. Awesome breakfast selection!

Nice staff, awesome that they provided breakfast. That saved us money. They also had a microwave in the room which is rare in my experience. Very convenient. My only complaint was the mold in the shower. There was alot. If the hotel wasn’t full, i would have asked for another room.