Aloft Jacksonville Airport

beautiful new hotel with comfortable beds and stylish room design. Close to the airport with a convenient shuttle service. Will stay here again if in or out of JAX.

So disappointed. We love Aloft properties. We arrived at noon yesterday, knowing that we were too early to check in, but I asked. I was told no that they were too busy and that they had so many late check outs, plus it was noon and housekeeping had just started to clean rooms. I understood, however, I wanted the front desk person to understand that we were going to need to now check in late (about midnight). She noted our reservation. When we returned at 11:30pm, we checked in, went to our room and was surprised that it was not a king size bed, instead it was a double. I called the front dest person, explained that I informed the previous front desk person that we would be checking in late and hoping that we would have the room we booked. She said that yes our reservation was noted. We were disappointed. The front desk person said she could give us a voucher for breakfast. That is what she could offer. Love the property and not impressed with the personnel. I wanted to speak with the front desk person this morning, but she was on the phone and I got tired of waiting for her. I stood there for a little bit and then left. Would not suggest people stay at this property. This was not a very good "reward".....bummer.

Was a nice comfortable overnight stay as we moved to NC.

Had a great stay. I left a previous review for our one night stay and we decided to stay a second night. This hotel is convenient to food and shops. We were moving and chose this hotel bc if location and the fact that they allowed pets to stay for free! Huge plus for us!

Hotel was conveniently located to plenty of restaurants and stores. Clean and comfy and accommodated our pets while we were moving without charging extra fees! One thing I really wish they (Aloft) would change is that awful soap they use. It’s impossible to get out of your hair and leaves your body and hands feeling slimmy and like you still have soap on it....kinda like dish soap!