CasaBlanca Hotel

The location is excellent and the staff was exceptionally wonderful and accommodating. The only negative thing was they only have one elevator which was BROKEN and we were on the 4th floor and traveling with elderly parents who had to stay on the 2nd floor for 3 nights. This put a little damper on the trip because of not wanting to walk the steps all the time. However the staff was exceptional and tried to help in anyway they could.

The price is definitely not worth what you are getting. We paid $180 for one night in a small room with no windows on the 4th floor which we had to hike up to because the elevator was not working. Breakfast was not included. They did not seem apologetic about the elevator nor the fact that the room does not have any windows. If you want to have a motel experience by paying hotel price you might like it... The location was in Old San Juan which was nice and the hotel was overall clean.

Great location for walking to major sites and restaurants. Amazing atmosphere. It makes you feel like you are truly staying somewhere exotic. Amazing staff friendly and helpful. Couldn't ask for a better experience. The only nice to have extra would be a refrigerator in the rooms.

Great location, helpful staff. Had a wonderful time. They have an agreement with parking garage around the corner for great reduced rate. Unfortunately elevator broke over weekend while we were there, which they worked to fix as soon as they could get the part (weekend). Life happens, they responded reasonably.

Excellent old town location. Undergoing some construction on the roof but altogether a great place. The desk staff was to a person beyond excellent with friendliness, concern for our comfort and more. We highly recommend this property.