Best Western PREMIER Maceió

The hotel was very clean, but very basic. Most of the linens had been removed supposedly to prevent guests getting the virus. As well the mini bar had been removed and the coffee pot. I had to repeatedly ask for wash cloths, and towels. The dust ruffle was removed from the bed as well. My A/C broke in my initial room and I was moved to another room. I did get some bottled waters and cokes for my ‘mini bar’. Breakfast was included but the servers kept adding Ice to my drinks, which was not good as one should not drink the water there...and that caused some issues. Generally I slept well, but they had removed the blankets and I only had sheets on my bed. There were a lot of things that did not make sense as one would not get the virus from a dust ruffle or a blanket if the items were cleaned properly between guests. I was told this was “THE best hotel in Maceio...”. It was clean but certainly a disappointment

Beautiful room with great view, very clean, staff very helpful, most can speak English, would definitely stay here again on trip to maceio

Loved the hotel. The staff was amazing from the minute we arrived at the hotel we were treated very well. The food was great, breakfast and dinner. I would definitely stay at this hotel again.

The staff was super pleasant and helpful. I love they hire a super lovely girl with Down Syndrome to greet people at check in. The breakfast was amazing and delicious. The rooms were very spacious, beautifully decorated and very neat and clean. The location was great and all services at the hotel worked very well. You feel they care about you staying there.

Nice location across the beach; all facilities available; beds are comfortable

I liked the hotel, located adjacent to the beach. The beach wasn't that good, being unclean, but you can't blame the hotel for that.

This hotel is wonderful everything works perfectly and is close to the beach, good restaurants, shopping the only problem they have is the staff doesn’t speak English and my husband is American and doesn’t speak portuguese I think the hotel should invest in the staff and teach them English because all of them are great.

Muito bom a minha estadia neste hotel. Café da manhã farto e saboroso. Bom quarto e boa limpeza das dependências. Funcionários extremamente atenciosos e que foram muito úteis no checkin do meu vôo. A única queixa é em relação a piscina mas não há nada que possa se fazer. Por ser localizada na cobertura, é um lugar de muito vento e, à noite, é sem iluminação. Além disso, a piscina é ao natural, ou seja, não é aquecida. E por fim, minha estada neste hotel foi bem positiva com um preço bem justo.

Ótima estadia! Quarto e banheiro amplos, cama muito confortável, ducha maravilhosa e ar condicionado potente. O café da manhã possui preparos feitos na hora, como tapioca e omelete. Os funcionários são atenciosos e gentis! Ótimo atendimento!

Nada a reclamar! Tudo excelente!