10/8 Nagyon jó
2025. május 28.
Good but small things let it down.
We had a really good stay but a couple of things tarnished our holiday. The check in was terrible. Being told we needed to pay, when we had already paid through Hotels.com. Reception wanted to keep our passports with no explanation. Wasn’t given any information about the hotel, meal times etc.
The room was nice, but the A/C would only stay on for 10 minutes at a time.
No place to get drinking water and no bottles of water provided.
Room was clean, but there was no top up of any of the toiletries for a five night stay.
We went out on a half day boat trip. This was good, for the price, but oversold by the rep.
Apart from that we enjoyed our stay and it was nice that the hotel was quiet. I think some of the issues are because it is low season and staff just getting ready for the high season. If this place was fully booked out mind, then I feel it would have been chaotic and very busy with a lot of room units in close proximity.


Wayne
Wayne, 5 éjszakás utazás
Hiteles Hotels.com-vendégértékelés