The Fieldhead Hotel was an excellent location for visiting friends and family scattered across NW Leicestershire. The friendliness of the staff and the overall level of service were to be commended. I would not hesitate to stay here again.
Cheerful and capable staff both late evening and early morning. Spacious room and adequately comfortable throughout. Excellent value and would certainly stay again.
Very tired, obviously cleaned,but black mould around bath, headboard plastic matetial worn right out on both sides where the head goes.
Reception opens at 7am by the receptionist arriving at 7.15 with car music blaring and doors banging right outside room windows.
The stay was ok, my issue was check in. I had to wait 20 mins to be checked in, all while there was a man with a southern accent in the office behind reception on the phone, using very questionable language⊠f this and F ing that. Very unprofessional and disrespectful to people walking past me r like myself waiting at reception. Thatâs all I remember from my stay really. The food in the pub was nice and the lady on reception in the morning was super friendly.
One night stay for work but what amazing service. Was going to be late checking in and close to kitchen closing so called ahead and ordered food for my arrival. This was no trouble and on arrival staff were expecting me, got me seated quickly and got my drinks and the food came out piping hot. Room was huge, lots of space, and immaculately clean. Bottled water and hot drinks were available in the room and bed was very comfortable. Breakfast was included in the room rate and everything on the menu was on offer as well as continental breakfast including cereals and pastries. A very short but enjoyable and comfortable stay. Every member of staff was extremely friendly and welcoming. Will definitely return next time Iâm in the area.
Only used for crashing over 2 nights, did not eat there, just turned up and slept. Receptionist was very nice and charming; asked for extra coffee and got it with no problems. Bed was extremely comfortable, room had controllable heating that worked, hot water was very hot and didn't take long to get that way. Highly recommended.
The hotel was clean, comfortable and welcoming. The staff were very friendly and helpful, and the food was good British pub food. The only minor issue was no-one in Reception on Sunday morning to check us out - but apart from that, a nice stay