Baan Karonburi Resort

Great facilities and close to beach.

This was the worst travel experience ever. Started with a late night check In and we were pointed towards our room. After 10 min wandering on our own (because front desk people disappeared) found a dilapidated room that Smelled of sewage in the drains. Three calls to repair it and it was never fixed. Check out a week later and desk guy is trying to charge me for two robes?! My room never had robes to begin with (and I noticed because our friends room did!) we were accused, called liars, spat at and Called disgusting Americans by front desk clerk. I said check with housekeeping they were never there but housekeeping was gone for the night. I said check my luggage etc. horrible horrible customer service beyond! Calling this a “resort” is a joke. I had the upgraded room even and it was gross, dirty, unkempt. Couldn’t even get housekeeping to give me an extra towel she said two per room only. Save yourself headache and stay literally anywhere else! (Ps I have never in my life written a review this just could be ignored!) I shoulda been comped this stay in its entirety!

Excellent! Simply excellent, super value for money. Its location is simply the best!

Here are some improvement areas for the hotel 1. rooms were not cleaned properly 2. my room was not properly maintained The shower doors did not work properly. I couldn't get out of shower. I asked them to fix them twice. Thye disconnected the latch on the door that was working not the one that was stuck. 3. Tried to rip off us when we wanted their help getting transportation to airport. 4. The beach areas around hotel were not clean or safe 5. The hotel is old and needs a major upgrade. 6. There was a significant language barrier with hotel staff.

The resort is in the heart of Karon. Once you step outside the security gate there are an abundance of local restaurants and shopping markets and a short stroll to local bars and entertainment. The staff were friendly and nothing was a bother to them. Breakfast is included with changes in the menu each day, the restaurant menu was great. Would recommend staying in the pool side rooms, just superb. Great location for couples, families and singles.