The hotel was both cute and had a historic feel. The big disappointment was that it felt like it was half modernized and half under construction. Found tiles just lying in the shower upon arrival. Also the hotel bar/restaurant was not operational at the time of stay. Wish it could have been a more pleasurable experience, but will definitely try staying again in the future.
Very used hotel. Used to be a holiday inn and could use some love. Remote was dirty and then started looking around and wished I hadn't. We were on $th floor but was told at desk to park in ramp and there's a walkway from ramp on 2nd floor to hotel so we unload car and go across walkway only to find STAIRS to go down to first to walk down hallway and around corner to use elevator. Not very convenient. Its right downtown and there's plenty of noise and no blackout curtains. Would be a place for college kids to stay to visit friends
The hotel is very basic, previously a Holiday Inn. Location is wonderful, but pool is no longer in service and neither is bar/restaurant. Also no breakfast. Was fine for us, but single a no frill hotel. Joel was clean and check in was quick. Parking is a half block away in a parking ramp.
This property was ok. It needs maintenance and not what it is advertised as. It was clean. No bar as advertised. Location was good. Needs some help to live up to what it is advertised.
Used to be a Holiday Inn is definitely going downhill supposedly have a bar restaurant and breakfast. Thatâs not true. Those are permanently closed. Had a dirty towel in our bathroom, a lightbulb and an envelope with a big smiley face that said thank you we threw those away and the next afternoon after room service had been in there lightbulb and envelope are back on the counter told front desk lady about it. She just kept saying OK thanks like it was normal and not weird that this was in our room in the first place and then they take out of trash. Gf also thought alot of her stuff had been touched but she also could hardly speak English.
Terrific value! Clean! Friendly! Comfortable! Convenient location in heart of historic district. Older hotel refreshed well. We will eagerly choose again in four months when returning for a family wedding.
The location simply cannot be beat! In the heart of the riverfront, we didnât use our cars (free parking in an attached lot) the entire weekend. Iâll stay there again if I get the chance to visit LaCrosse again.
Tile around the toilet was loose and you could pull the tiles up. Toilet paper dispenser was broken. Could not adjust the shower temperature cool enough to use it unless it was basically off. Lock on the bathroom door had been removed. TV didnât work and had to be reset.