InterContinental - New York Times Square

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If you are planning a trip to the theater district in NYC, check this hotel out. We had a wonderful experience and would highly recommend it for its value and location.

Conveniently located. Only 2 short blocks to the 42nd St. subway station and Port Authority Bus Terminal. Quiet at night despite the proximity to Times Square.

Tired, miserable, worst Intercontinental I ever visited. Staff don't smile and have no empathy. Before travel I emailed to request a king bed and mentioned it was our honeymoon. They put us in a twin. After appeals they corrected this and sent us champagne, to be fair. But why do it in the first place? The Ambassador club help desk lady couldn’t have been less interested in anything much. Room was tired and dated. On check in they demand card block of usd 100 per night but we negotiated it down. Did I mention that negotiation skills are a must at this hotel? You also have to pay a usd40 per night 'facility fee' and get a credit of 25 dollars a night back. It doesn't roll over. Doesn't apply to the mini bar. 15 dollar maximum credit per day for laundry. On top of what you already paid. Honestly, it's a miserable, stressful, tired hotel with no empathy. Just go somewhere that doesn't over-charge and appreciates your business.

I paid by hotel.com with breakfast. They still charge and not a money back