Overall, the property itself was very nice — well-maintained, in a great location, and with a welcoming atmosphere. However, we were disappointed with the cleanliness of our suite. For a higher-end room, we expected a much better standard.
When we arrived, it was clear the room hadn’t been properly cleaned. There were crumbs and other debris left from the previous guest, and we had to request housekeeping to come vacuum. The glass surfaces also had visible smudge marks, which added to the feeling that the room had been rushed through or overlooked entirely.
It’s unfortunate because everything else about the property was great, but cleanliness is a big deal — especially in a suite. We hope the hotel improves in this area, as it would make a big difference for future guests.