10/4 Megfelelő
2023. november 4.
Bed bugs and general problems
Out of the 4 beds in our room, 2 beds turned out to be infested by bed bugs, possibly the other 2 as well. We saw these fairly big bed bugs cruising around the sheets and pillow cases. I had to spend my wednesday night at my friends house, fortunately I atleast had options. The hotel staff were nice but they couldn’t do anything about the bed bugs so they just gave us 4 sheets, and the following day they deep cleaned the room which left us without a place to stay for 4 hours. Even after the deep cleaning process the bed bug problem did not go away. Apart from this the shees and pillow cases werent clean at all, not even after the deep cleaning process we went through. We asked for any sort of compensation regarding the fact that I could not spend all paid for nights in our room, all they said was I should have asked for compensation the day we had the bed bug problem (it was around 11pm when we found that out) and that they can’t refund the whole stay, which I didn’t even ask for, simply a night’s price compensation. I would not recommend staying here.
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Domonkos
Domonkos, 4 éjszakás utazás barátokkal
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