10/2 Rossz
2025. május 11.
FRUSTRATION
I would like to tell you about my stay. However, I did not stay there. I was never notified that they could not accommodate me until I arrived.
So I booked on my own at another hotel in a nearby city. I need a refund and an ID number, but nobody has been able to give me that information yet. All I have is a confirmation number which does not match the ID number that they say they need. It’s very upsetting to pay for something I did not use and it was 0% my responsibility. Please somebody help me. I do not want to have to resort to begin using an alternative vacation booking site.
MARY
MARY, 2 éjszakás utazás
Hiteles Hotels.com-vendégértékelés