I had a lovely stay here with family. Staff are very friendly and accommodating. As an English traveller staff were very helpful to me especially. The hotel is immaculately clean throughout. Food is very good here.
Breakfast very good, the staff very friendly and helpful,
the interior fittings very modern and high quality.
I can recommended and I want to come again.
Customer service needs work. They seem to have an idea of what 5 stars looks like, but can't seem to execute it. Things were missing from the room (towels, hair dryer) and it took hours to get them. In 3 days our room was never cleaned, though we requested it several times and were assured "right away". No mini bar, no coffee maker or kettle. We moved to a different hotel for the remainder of our stay, and it ended up being cheaper and better.
Very friendly staff. Air conditioning works well. I like to recognize Sanna who took care of my room during my stay. She went well beyond to make sure my room is clean, was very attentive and very helpful. Overall I enjoyed my stay and will recommend this hotel to everyone one