Hotel was being used as a film set and I have no idea why you left it up on your site. I couldnât find reception then got directed to a spot way away from my room . Was given a free dinner for all the issues and the Palms restaurant was excellent. Rooms are way past a need for being renovated.
Very convenient location , unable to provide microwave on this occasion however reception were able to heat my dinner for me . So all in all a good stay again
It's a big property, and work is being done ... but the units are terrific inside for the price. The room we got was huge and with poor furniture layout, but otherwise once you overcome the huge room size - very nice rooms for the price.
Rooms were close to highway. Property looked rundown and in need of new carpets in the hallways and rooms. Limited facilities in the rooms (no microwave). Linen closet door always left open and blocked 1/2 of stairway to upstairs. No elevators.
The hotel was very reasonably priced through Expedia , reception were very obliging , provided me with a microwave when I asked to have something heated . Overall a very good experience . Property is under renovation at the moment hence the very reasonable price Iâm assuming .
The road noise was very loud.
The cleaners dropping off their large laundry trolley at 7.30am was very loud and just below our room. The hotel wasn't busy so another room might have been better, or they could drop the trolleys off later.
We arrived to the property and could see that they were chopping down trees and shrub. There was noisy drilling while I was at the check in desk. I was told we could stay in the room we booked or stay in a room on the ground floor as they were âPainting the roof and checking for leaksâ the following day. We decided to stay in the original room. The extractor fan in the bathroom didnât work and the clothes line over the bathtub broke. The website says that they do breakfast and dinner. That was not correct. I asked about that the following day. What was happening is that three weeks before, The Palms, which appears to be a garden centre, that is in front of the hotel had bought it. So instead of renovating the hotel, then opening it back up, they were operating while doing renovations. The website shouldâve been updated. Itâs a lot more expensive if booked directly through them. Iâm relieved I didnât.