10/6 Jó
2025. február 1.
The good and the bad
Very mixed experience at this hotel. Most of the staff were very friendly and helpful. We had lovely service from the restaurant staff and thoroughly enjoyed our meals there.
The building, unfortunately, has seen better days. Hot water was a major problem during our visit. Other guests we talked to had similar complaints. This seems to be an ongoing problem that front desk and maintenance staff were well aware of. After 4 days of NO hot water, we got a new room. Couple good days, then alternating cold and hot in the shower. There was no meaningful compensation for all the time and inconvenience this caused us. I realize that these are first world problems, but if they want to compete in this market, they should fix the problem and not give rooms to guests in the affected areas in the meantime.
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