Excellent service at all levels from day 1. Extremely kind, patient, helpful, friendly, and wonderful people working here from the front desk to housekeeping. Special mention to the amazing ladies on the front desk: Ms. Dzung, Ms. Sa, Ms. Thuy and Ms. Kim. They were all incredible (Sa was so sweet) and so dedicated and willing to help having a positive experience in the hotel and in this lovely town, that it was really impressive. They are ready for any questions and provided excellence in anything needed to make your stay above and beyond any expectations. The location of the property is very convenient and the price really competitive and affordable. I would give them 10 ⭐️ stars over 5 ⭐️. Totally recommended. They also have an amazing spa and massage service that was wonderful. All very clean and comfortable.