10/4 Megfelelő
2025. február 22.
Communication goes a LONG way!
They made us give a large security deposot and then could not reimburse the credit at checkout. We had to come back a week later to get the issue resolved, very inconvenient.
We went out to dinner, came back to a locked hotel and no key, no poated phine number and no way to get back into our room.
The main gates had combination locks, but no combination was provided and took about 2 hrs to get back into the hotel for the night.
Hot water tank was alao off, but thats pretty common in Mexico, so we turmed that on ourselves.
Also, earliest checkout weve ever seen at 10AM, but will jot let you in 1 minute before 3PM.
Probably one of our worst stays ever due to poor communication (and we had a spanish speaking person with us).
On the plus side, penthouse was staggeringly gorgeous & huge. If they get their renovations finished and get their act together, they will eventually have a beautiful facility.
Randy
Randy, 2 éjszakás utazás
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